Head Bartender / Head Waiter HOD

Head Bartender / Head Waiter HOD
Exclusive 5* Game Lodge Madikwe Game Reserve
Duties will consist of:
– Welcoming guests in main lodge
– Oversee and manage a small 3-person team
– Bar duties, both wines and spirits
– Barista duties
– Table setup and clearing
– Taking guests drink and meal orders

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Head Guide

5* Game Lodges

Head Guide oversees 3 lodges.

Total of 11 guides.

Vehicles – 7 brand new and 4 older models for back up.

2 x Transfer vehicles

5 x camp bakkies

1 x Tractor and trailer

Position requirements:

Head Guide:

  • Training of guides and uplifting skills.
  • Ensure all guides licenses and credentials are kept up to date – NDT, first aid, trails hours etc.
  • Ensure all firearms are maintained, registers updated, and comply to health and safety regulations and standards.
  • Ensure guides follow SOP’s and perform according to standard.
  • Weekly meetings with guiding department, adhering to concession rules, especially regarding off road driving.
  • Ensure guest safety and satisfaction.
  • Meticulous in all aspects of managing the guiding department.
  • Manage, oversee, and discipline staff in the guiding department.
  • Staff training and development – very important.
  • All administrative duties pertaining to the guiding department.
  • Stock Controls: Responsible for all stock such as equipment, radios, vehicles, rifles, ammunition, first aid equipment with regular checks made to ensure serviceability, and monthly counts done.
  • Have thorough technical knowledge and understanding of vehicles, operations, and equipment.  Strong mechanical background will be beneficial.
  • Vehicles sent for services with and management thereof, including transfer vehicles and camp bakkies.
  • Follow up on Cartrack and monitor guides movement and speed.
  • Allocation of guides to daily game drives.
  • Daily Game Drives and Bush walks when needed and aware of when the various activities are taking place.
  • Rosters for guides.
  • Ensure correct uniform is always worn and no cross branding amongst the lodges.
  • Newsletters and assist with Social media and photography.
  • Assist around the lodge in other departments.
  • Perform duty manager shifts when necessary- hosting guests and ensuring the service shift runs smoothly.
  • Attend all managerial meetings, including morning meetings.
  • Set up of wildlife projects, surveys, and monitoring, for internal data collection to share amongst the guides and for use with monthly newsletters.
  • Make sure Fauna and Flora are preserved.
  • Work with the concession manager and stand in when on off days.

Requirements

  • Two years in a Head Guide position, at a luxury five star property
  • 5 years plus experience at a five star luxury property
  • Lead Trails, KNP proficiency will be a bonus.
  • ARH & Rifle proficiency / SAPS Competency Certificate
  • Valid Driver’s license, PDP and First Aid Level 2 essential with Wilderness component
  • CATHSSETA /NDT Register
  • Strong leadership, organization, and time management skills
  • Must be able to communicate well with guides and take charge of the department.
  • Guest centric, with the experience to ensure the guiding team provides a personalized and memorable experience for each guest.
  • Stable employment history and contactable reference
  • Salary –negotiable – R15000 – R20000
  • Leave – 21 days on / 7 days off with 21 consecutive annual days after one years employment.

Position is live in .

Apply for this position.

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Deputy General Manager

Deputy General Manager

Luxury Sea View Plettenburg Bay Hotel

60 Bedroomed medium sized Hotel

Minimum 5  yrs experience Luxury Hotel experience with stable and solid track record
3 years Hospitality qualification Diploma or Degree
Management of the entire operations
• Professional, well spoken and presentable with sober habits and a hands on approach
• Strong Food & Beverage Management
• Excellent Guest relation skills
• Excellent Staff Relation skills
• Budget control and ensuring budgets are maintained
• Stock control and stock takes
• Maintain the correct allocations of expenditures
• Meticulous in all aspects of managing the lodge
• Managing, Overseeing, Disciplining, Training and Development of Staff
Wage costs and staff welfare
• Manage the housekeeping and front office departments in conjunction with your HOD
• Ensure the lodge maintains the required standards aesthetically
Salary R 25 000 Live out
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General Lodge Assistant

General Lodge Assistant
Exclusive 5* Lodge 60 KM from Dundee
We are looking for a General Lodge Assistant whose duties will include, but not be limited to

assisting in
Housekeeping
Kitchen
Front of house

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Lodge Management Couple

Lodge Management Couple

Award winning 5* Game Lodge – Welgevonden Game Reserve – Limpopo Province

We seek a management couple in a Big 5 Waterberg Game Reserve

The core skill set we seek is trail guide experience and qualifications.

Either already qualified or close to getting their qualifications as trail guides.

Job description:

This is a well-established small but exclusive Lodge in the Welgevonden Big 5 Game Reserve.

We will be expanding the lodge from 10 beds to 20 beds in the near future. We need an enthusiastic couple to support this project over the next few years.

They must, as individuals, have at least 4 years’ experience working in a Luxury 5 Star Game Lodge and interacting with international guests.

They must be flexible and willing to get involved with a small establishment’s daily activities. Guiding, Food, Beverage, Hosting, Admin, Housekeeping, Maintenance.

Requirements

Lodge Management

Trails Guide

5* Game Lodge management experience

Excellent Guest Relations

Excellent communication skills

Experience in maintenance and construction, building and project management will be advantageous.

She : general lodge administration, Food, Beverage, Housekeeping

Salary R 20 000 – R 30 000 Per Person

Meals: Food allowance (offered over and above the salary. R1 500 per person per month.

Uniform: Provided by the company, Shirts, Peet Cap and Flees for winter.

Laundry: This will be done by lodge staff.

Gratuities – Would receive any specified tips if they guide or share in the tips pool for the day or by guests on the property.

WiFi is available in their accommodation

The work cycle is:

6 weeks on duty and two weeks off. Incorporating the annual leave.

The accommodation set up for this position:

Furnished Double room with en suite bathroom. The Open plan Kitchenette has a fridge, 4 plate stoves, and an oven.

Apply for this position.

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Head Guide

Head Guide
5* Game Lodge Kruger National Park
Requirements:

Head Guide:
Training of guides and uplifting skills.
Ensure all guides licenses and credentials are kept up to date – NDT, first aid, trails hours etc.
Ensure all firearms are maintained, registers updated, and comply to health and safety regulations and standards.
Ensure guides follow SOP’s and perform according to standard.
Weekly meetings with guiding department, adhering to concession rules, especially regarding off road driving.

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Petrol and Diesel Technician

Petrol and Diesel Technician
Nelspruit 
Motor dealership workshop
Trade qualification- Red seal required
Minimum of 3 years’ experience in a motor dealership workshop as Technician
Valid Driver’s license

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Front Office Manager 

Front Office Manager 

Multi Award & accolades winning 5* Hotel Morningside Gauteng

5 years 5* Hotel experience required.

A prestigious and iconic luxury hotel known for its impeccable service and timeless elegance, is seeking a highly skilled and dynamic individual to join our team as a Front Office Manager. This key leadership role will be instrumental in overseeing the smooth and efficient operation of the overall department(s), including Switchboard, Concierge, Front Desk, Night Audit, Guest Relations, Holiday Club, The Shop and Transport services

dynamic, full of energy, out-of-the-box thinkers, up to date with the latest trends in the hospitality industry, innovative, think on their feet!

Most of all, understands excellent guest service and guest experiences.

Minimum Requirements:

Proven experience as a Front Office Manager or in a similar capacity within a 5* luxury hotel or resort setting is essential.

Minimum  years Front Office Management experience

5 years 5* Hotel experience required.

Exceptional leadership and managerial skills, with the ability to inspire and lead a diverse team to achieve excellence.
Strong communication and interpersonal abilities, allowing for effective interactions with guests, colleagues, and other stakeholders.
Proficient in hotel management software (OPERA) and reservation systems to ensure efficient handling of bookings and inquiries.
Fully computer literate with MS Office tools.
Financial acumen and budget management skills to ensure optimal utilization of resources.
Exceptional problem-solving and decision-making skills to handle challenging situations effectively.
Detail-oriented with a focus on maintaining high standards of service and guest satisfaction.
Flexibility to work in a fast-paced environment, including weekends and holidays.
Bachelor’s degree or diploma in Hospitality Management or a related field is preferred.
Additional certifications or training in hotel management or guest services are advantageous
Key Responsibilities:
Guest Services: Ensuring exceptional guest service is provided by the front office team.

This involves managing the front desk operations, handling guest inquiries, complaints, and requests, and ensuring all guests have a memorable and positive experience during their stay.

Team Management:

Overseeing the front office team, which includes hiring, training, scheduling, and performance management. The Front Office Manager is responsible for fostering a positive work environment and promoting excellence in guest service.

Reservation Management:

Coordinating room reservations and ensuring accurate and efficient booking procedures. This includes working with the reservations team to maximize room occupancy and revenue.
Check-in/Check-out Process: Ensuring a smooth check-in and check-out process for guests, minimizing wait times, and resolving any issues that may arise during these procedures.
Salary R 25 000 Live out

Apply for this position.

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Front Office Manager

Front Office Manager
immediately available
Multi Award & accolades winning 5* Hotel Umhlanga – KZN
A prestigious and iconic luxury hotel known for its impeccable service and timeless elegance, is seeking a highly skilled and dynamic individual to join our team as a Front Office Manager. This key leadership role will be instrumental in overseeing the smooth and efficient operation of the overall department(s), including Switchboard, Concierge, Front Desk, Night Audit, Guest Relations, Holiday Club, The Shop and Transport services
Minimum Requirements:
Proven experience as a Front Office Manager or in a similar capacity within a 5* luxury hotel or resort setting is essential.
Exceptional leadership and managerial skills, with the ability to inspire and lead a diverse team to achieve excellence.

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General Management Couple

Exclusive 5* Game Lodge Big 5 Reserve Limpopo
5 years 5* Game Lodge management experience required
Excellent Guest Relation skills
Strong management couple who excel in the overall management of the 5* Game Lodge
Excellent Front of House, F&B, Lodge Administration & Operations Management experience

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