CAMP MANAGER 

CAMP MANAGER 

We are seeking an experienced, mature as well as a highly motivated Camp Manager at our Intimate 5* Camp Rooiberg Limpopo.

The highest standards of guest service, hospitality and presentation are consistently maintained.

This is a hands-on senior operational position requiring an individual who is confident in leading a team.

Hosting high-end guests, managing operational requirements and taking ownership of the overall guest experience.

The successful candidate must have a strong luxury hospitality background combined with excellent attention to detail.

The ability to work independently while maintaining a high level of professionalism at all times.

Experience in a luxury safari lodge or tented camp environment is essential.

KEY REQUIREMENTS & EXPERIENCE

  • Minimum 5 years’ proven experience in a Camp Manager, Lodge Manager, Assistant General Manager together with similar senior hospitality management position.
  • Previous experience in a luxury safari lodge, tented camp, private villa as well as five-star lodge or high-end hospitality environment is essential.
  • Strong leadership and people-management skills, with the ability to motivate, develop and hold staff accountable.
  • Excellent guest relations and communication skills.
  • A natural ability to host and engage with guests while maintaining professional boundaries and exceptional service standards.
  • Experience managing the complete guest journey, from arrival and check-in through to departure.
  • Ability to oversee and actively participate in guest hosting, including meals, drinks, activities and special occasions.
  • Strong understanding of luxury service standards and the ability to monitor and continuously improve the guest experience.
  • Ability to identify guest needs and anticipate requirements before they are communicated.
  • Experience in planning and coordinating guest activities, transfers, special requests and private experiences.

RESPONSIBILITIES

GUEST EXPERIENCE

  • Ensure every guest receives a warm, personalised and memorable experience.
  • Personally oversee guest arrivals, departures, meal times and special occasions.
  • Maintain exceptional standards of service throughout the guest journey.
  • Monitor guest satisfaction and proactively address concerns.
  • Ensure all guest preferences, dietary requirements and special requests are communicated and actioned.
  • Build strong relationships with guests while maintaining discretion and professionalism.

STAFF MANAGEMENT

  • Lead, motivate and manage the Kwafubesi team.
  • Conduct daily staff briefings and ensure clear communication across all departments.
  • Monitor staff performance, presentation, conduct and service delivery.
  • Ensure staff adhere to company policies, SOPs and service standards.
  • Identify training requirements and assist with ongoing staff development.

HOUSEKEEPING & CAMP STANDARDS

  • Conduct daily inspections of guest tents, public areas and back-of-house areas.
  • Ensure guest tents, bathrooms, public areas and surrounding camp areas are maintained to the required luxury standard.
  • Monitor linen, amenities and housekeeping stock levels.

FOOD & BEVERAGE

  • Oversee meal service and ensure all meals are presented and served according to luxury standards.
  • Work closely with the kitchen and service teams to ensure smooth meal operations.
  • Monitor beverage service, stock levels and beverage sales.
  • Ensure correct stock control and minimise wastage.
  • Assist in developing opportunities to increase beverage and F&B revenue.
  • Ensure dietary requirements and guest preferences are correctly communicated to the kitchen.
  • Ensure meal experiences, bush dining and special dining occasions are executed to a luxury standard.

ADMINISTRATION & FINANCIAL CONTROLS

  • Ensure all daily operational administration is completed accurately.
  • Monitor stock, purchasing and supplier requirements.

PACKAGE ON OFFER

  • Single live-in position at the Camp
  • Accommodation provided on the property.
  • Meals included.
  • Compulsory provident fund.

All applicants must submit:

  • Updated CV.
  • Relevant qualifications and certificates.
  • Valid driver’s license.
  • Contact details for at least three contactable managerial references.

APPLICATION DEADLINE: ASAP

This is an urgent appointment therefore candidates who are immediately available will be advantageous.

Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.