Food & Beverage Manager
Food & Beverage Manager.
Luxury Game Lodge Sabi Sands Game Reserve Mpumalanga
Experienced and dynamic Food & Beverage (F&B) Manager to oversee and elevate our dining experience to meet and exceed five-star standards.
The F&B Manager will work closely with our independent Food Consultant, ensuring that their strategic vision is effectively implemented on the ground.
The role demands a strong leader who can establish and maintain systems, optimise operations, and drive development to enhance service excellence.
Key Responsibilities:
1. Culinary & Beverage Operations Management
Collaborate with the strategic dining consultant to implement menu concepts, food preparation guidelines, and seasonal updates.
Ensure that all meals, snacks, and beverages are served promptly and to the highest standards, aligning with the lodge’s luxury positioning.
Maintain high levels of food presentation, portion control, and consistency across all dining services.
Oversee special dietary requirements and personalised guest preferences.
Stay informed on industry trends to enhance the guest dining experience and introduce innovative F&B offerings.
2. Procurement & Supplier Management
Establish and maintain relationships with high-quality suppliers, ensuring that only the best ingredients are sourced.
3. System Development & Operational efficiency
Design and implement F&B systems and workflows to improve operational efficiency in a remote lodge setting.
Develop clear SOPs (Standard Operating Procedures) for kitchen operations, service protocols, stock management, and supplier coordination.
4. Team Leadership & Staff Development
Lead, motivate, and develop the kitchen and service teams, most of whom are from surrounding communities.
Work closely with the Food Consultant to implement structured staff training programmes, focusing on culinary skills, service excellence, and hygiene standards.
5. Guest Experience & Service Excellence
Ensure that waiters and bar staff are well-trained, professionally presented, and deliver warm, engaging service.
Proactively engage with guests to personalise their dining experience and anticipate their needs.
Address and resolve guest feedback effectively, striving for consistently high guest satisfaction scores.
Key Performance Indicators (KPIs):
Guest Satisfaction: Measured through guest reviews, feedback forms, and direct interactions.
Candidate Profile:
Required Skills & Experience:
Proven experience as an F&B Manager or Executive Chef in a luxury lodge, boutique hotel, or fine-dining establishment.
Strong leadership, mentoring, and team-building skills, with experience in staff training and development.
Exceptional organisational and system-implementation capabilities to bring structure to F&B operations.
Proficiency in cost control, procurement, and stock management.
Hands-on experience in menu planning, food presentation, and beverage pairings.
Passion for creating memorable guest dining experiences and a deep understanding of five-star hospitality standards.
Ability to work in a remote location, adapt to a dynamic environment, and foster community-based staff development.
Compensation & Benefits:
Salary: Based on experience and qualifications. Accommodation: On-site accommodation provided due to the lodge’s remote location.
Meals & Benefits: Included as part of employment.
Growth Opportunities: Professional development and mentorship within a prestigious lodge environment.
Please Note – While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements.