Operations Manager
Operations Manager
Ultra Luxury exquisite 5* Game Lodge – Lephalale – Limpopo
Job Specifications & Requirements:
4 – 5 years experience in an Operations Management position in a 4/5 Star Hotel.
Management of all Hotel departments.
- Exceptional skills in staff and guest relations
- Ability to multitask, adapt to changing business needs, and think critically
- Strong organizational and time management skills
- High attention to detail
- Sound employment history with contactable references.
Strong hands on leader – who leads by example
Grade 12 and be computer literate
Previous experience on Opera and Micros
Formal hospitality degree/diploma preferable
Candidate will be required to:
Be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.
Effective leadership, manage and oversee all departments within the hotel
Plan and manage the day to day operations effectively
Drive the broader goals of the hotel in relation to all outlets mentioned above
To ensure consistent acquisition and maintenance of guests
The managing of Human Resources paperwork for the entire hotel
Ensure the required policies, procedures and administrative systems and controls are in place
Day to day guest interaction to receive feedback and actively implement necessary action
Overseeing and assisting in departmental stock takes
Adherence to all company practices
Leading, training and motivating the team
Drive the hotel’s quality plan and implement all required standards
To stand in and perform the duties of an Acting General Manager in the absence of the General Manager
Salary: R30 000 including accommodation.