Head Guide

Head Guide

5* Game Lodge Kruger National Park

Requirements:

Head Guide:

  • Training of guides and uplifting skills.
  • Ensure all guides licenses and credentials are kept up to date – NDT, first aid, trails hours etc.
  • Ensure all firearms are maintained, registers updated, and comply to health and safety regulations and standards.
  • Ensure guides follow SOP’s and perform according to standard.
  • Weekly meetings with guiding department, adhering to concession rules, especially regarding off road driving.
  • Ensure guest safety and satisfaction.
  • Meticulous in all aspects of managing the guiding department.
  • Manage, oversee, and discipline staff in the guiding department.
  • Staff training and development – very important.
  • All administrative duties pertaining to the guiding department.
  • Stock Controls: Responsible for all stock such as equipment, radios, vehicles, rifles, ammunition, first aid equipment with regular checks made to ensure serviceability, and monthly counts done.
  • Have thorough technical knowledge and understanding of vehicles, operations, and equipment.  Strong mechanical background will be beneficial.
  • Vehicles sent for services with and management thereof, including transfer vehicles and camp bakkies.
  • Follow up on Cartrack and monitor guides movement and speed.
  • Allocation of guides to daily game drives.
  • Daily Game Drives and Bush walks when needed and aware of when the various activities are taking place.
  • Rosters for guides.
  • Ensure correct uniform is always worn and no cross branding amongst the lodges.
  • Newsletters and assist with Social media and photography.
  • Assist around the lodge in other departments.
  • Perform duty manager shifts when necessary- hosting guests and ensuring the service shift runs smoothly.
  • Attend all managerial meetings, including morning meetings.
  • Set up of wildlife projects, surveys, and monitoring, for internal data collection to share amongst the guides and for use with monthly newsletters.
  • Make sure Fauna and Flora are preserved.
  • Work with the concession manager and stand in when on off days.

Head guide oversees 3 lodges & total of 11 guides.

Vehicles – 7 brand new (bought November 2023) and 4 older models for back up.

2 x Transfer vehicles

5 x camp bakkies

1 x Tractor and trailer

Requirements

  • Two years in a Head Guide position, at a luxury five star property
  • 5 years plus experience at a five star luxury property
  • Lead Trails, KNP proficiency will be a bonus.
  • ARH & Rifle proficiency / SAPS Competency Certificate
  • Valid Driver’s license, PDP and First Aid Level 2 essential with Wilderness component
  • CATHSSETA /NDT Register
  • Strong leadership, organization, and time management skills
  • Must be able to communicate well with guides and take charge of the department.
  • Guest centric, with the experience to ensure the guiding team provides a personalized and memorable experience for each guest.
  • Stable employment history and contactable reference
  • Salary –negotiable – R15000 – R20000
  • Leave – 21 days on / 7 days off with 21 consecutive annual days after one years employment.

Apply for this position.